Use it – Provide for adoption and use

It is essential for any organization to adequately train its personnel. By training your staff, you will prevent unnecessary errors and be assured of ongoing professional development of your people and processes. 

Effects of training:

• A high degree of independence
• Efficiently designed business processes 
• No unnecessary manual operations 
• Extensive ability to capture data and information
• Minimal security risks

Our support department is available 24/7 to answer questions and resolve problems. We do this with directed coaching in which we take employees through the process of resolving the issue at hand. This ensures that your staff better understands the context of the problem, so that they are able to independently achieve a solution in the future. 

Benefits of Coaching & Support:

• 24/7 Availability
• Immediate contact with permanent team
• Your knowledge secured in processes
• The availability of experts is guaranteed in the service team
• Occupation during holidays and illness will be taken care of within the team 

Recurring problems cause unnecessary irritation and loss of time. When incidents occur, we endeavor to solve them permanently. Instead of limiting ourselves to just resolving the incident, we investigate the cause and previous cases to come up with a permanent solution. As a result, the end user experiences no more disruptions than necessary.